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on time rent management and reporting

 

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for landlords

 

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We deliver dedicated rent collection and management of your rents in a safe, controlled and trusted manner

 NO SET UP FEES

& NEW COMMISSION-BASED DEBT RECOVERY SERVICE NOW AVAILABLE

    

      A little more about us first

We are here to help landlords and letting agents manage their properties more efficiently and effectively through the provision of professional rent management. We can also provide you with a debt recovery service on any debts going back 6 years. There are no upfront fees to pay just a 10% commission on any successful recovery. Learn more

Our aim is to make things more simple for you. Through our dedicated rent management systems we deliver the highest level of efficiency, professionalism and effectiveness to maximise your rent returns. With our Client Money Protection insurance you are fully indemnified against any losses. View our certificate here We are also registered with The Property Ombudsman

property-ombudsman-logo-small.jpg click logo to verify our membership.

As a user of our rent collection service you can:

  • View and download your rent statements via the Control Panel. We'll email you when they have been updated. These are 'tax return-ready' for your end of year accounts
  • Add tenants and properties as soon as you have registered 
  • Sit back and let us do the rest. We'll contact your tenant to complete the set up process.

 

if you are ready to go ahead

 Register Here 

if you're not, read on to learn more

 

Here's why we think you should register for our rent collection service

1. Rent Collection by Direct Debit is a very reliable payment method for landlords

With standing orders the onus is on the tenant to pay you but with our rent collection they don't have to do anything as the onus is on us to collect from their account. A subtle but important difference!

2. We maintain accountant / tax return - ready statements which you can securely access and download.

We email you when your statements have been updated (i.e. when a new rent payment has been made to you) so you don't have to remember when to check for updates.

3. We know immediately when a tenant has missed a payment and we get on to it right away

Very occasionally a tenant may miss a payment, most commonly because they have instructed their bank to cancel their direct debit - a drastic step. 

We will ask a late paying tenant to make a one-off direct payment in to our account to avoid further delay. They have 7 days to pay before we escalate the situation with a Default Notice demanding payment within another 7 days or be served with a Section 21 Notice, effectively commencing eviction proceedings. At the same time, they are told in the Default Notice that failure to pay will result in a referral to our debt recovery agents which will incur a 17.5% surcharge. The cost of this service to you is 10% deducted from the amount successfully recovered. Unless you instruct us to serve a Section 21 Notice, we will take no further eviction action. The cost of our Section 21 Notice service is £75 or alternatively you can download one for free from the Document Downloads section of your control panel on this website.

4. Unlimited access to tenancy agreements and other useful stuff you can download through your own control panel

Here, apart from looking at your latest statements you can also download tenancy docs like tenant application forms, tenancy agreements and section 21 notices. You can easily add properties and new tenants here and find lots of other useful stuff like our Know Your Tenant tenant check and several articles about things all landlords should know. Preview the Control Panel here 

5. Just £10 per collection - compare that to letting agents' commissions - and NO CONTRACT!

We think that we provide a very high value service for a very low price. We have tried to take the hassle out of self-management with this web-based service. There are no contracts or any other tie-ins with us - simply try us and if you don't like our service then you can walk away.

Ready now to go ahead?

Register here

if not then please read on

Aim

We aim to promote self-management of your property business and in so doing strip out costs to increase its profitability. We do this in two ways.

1. By providing you with a worry-free and effective service for collecting and managing your tenant's rent and their individual rent accounts, our combination of efficient on time rent collection and tight controls of late payments will minimise the threat of losses through arrears. We maintain statements for each tenancy which you can access securely on this site and download. They are accountant-ready for your financial year end so you can forward them straight to your accountant with no input by you necessary.

2. When you log in to your own control panel on this site you will have access to simplified downloadable tenancy documents. With these you just need to type in your tenancy's details and save to your computer. Preview the Control Panel to see what is available.

It's easy to get started

First you must register on this site and then after this simple registration process you can start to upload your properties and your tenants within your control panel (you wil be taken straight to this each time you log in). Registering or entering your property and tenant details does not commit you to our service. For this to happen you must complete and return an Instruction form which we will email to you.  

Get Paid Quickly

After we have collected payment from your tenant's bank we will transfer their rent, net of our monthly fee, in to your account within 1 banking day after funds are cleared. 

At the time we make our payment to you, we will update your statement which you will be able to view, download and save. This will be in a format which will be acceptable to your accountant at the end of the financial year.

Register here

Why you should choose our rent collection by Direct Debit over any other method of payment

1. Tenants don't forget to pay

Rent payments every month can suffer when your tenants have busy lives and pressing commitments. When they pay by Direct Debitg they never have to remember to pay as we just collect when it's due.

2. Improved cash flow

Put all your tenants on our rent collection and you know what your rental income will be and when you can expect to receive it.

4. Monthly easy to understand statements

Our statements are accountant ready for your end of year accounts saving you many hours of preparing records.

5. Direct Debits: The preferred choice of revenue collection

Large companies that use Direct Debit billing do so because they are automated and less comlicated to administer than other repeat payment schemes. They are more customer-friendly and they greatly improve cashflow while lowering revenue administration and associated costs. You too can now benefit in the same way.

6. Tenants are more likely to stay with you

As a landlord, you'll know that when everything is ticking over happily, tenants are far less likely to move on. With reliable rent collection by Direct Debit this is one less thing for either you or your tenants to worry over. Your tenants can contact us to discuss their payments should anything out of the ordinary happen.

7. You save time and money - we do the paperwork

How much time do you spend on checking rent payments, making phone calls, writing letters and chasing errant payers? With your rent statements you can easily see at a glance who has paid and more importantly who hasn't. Meanwhile, we do all the donkey work for you.

8. What happens if your tenant's rent is not paid?

Be rest assured that by the time we have notified you of a non-paying tenant we will already have contacted them to chase their payment.

9. Rent arrears management

If your tenant ignores our polite automated reminder we will send them a Default Notice which reminds them of their obligations within their tenancy agreement and your option to serve a Notice for Possession and start court proceedings if the rent is not paid within the stated time. 

We will take no further action against the tenant at this point unless you contact us and request that we create and serve a Section 21 Notice for Possession for which there will be a charge of £75.00. This will be deemed served when sent by first class post and you will receive a scanned copy of the original for your records.

Alternatively you can download Section 21 and Section 8 notices for possession, with guidelines, free of charge from the document downloads in your Control Panel.

10. Improved security and lower risks with Direct Debit 

Cheques can get lost in the post, banks can fail to make standing order payments and cash can be unaccounted for, forgotten or spent on other things. You can also be safe with the knowledge that we have comprehensive professional indemnity insurance.

Register here

if you are not ready because you need to know more, please send us an enquiry below

 

Landlord Enquiry Form:

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